Booking Terms and Conditions
These terms and conditions apply to all bookings and supersede all others. Please read them carefully!
These terms and conditions are issued to help protect our (and your) legal position. However, we will always endeavour to work around any issues without the need to resorting to legal recourse.
1 Booking Arrangements
1.1 Enquiries can be made by email, telephone or letter.
1.2 You will be required to return to us a completed booking form before we can confirm your booking.
1.3 If you request a booking via telephone, we will reserve a place for a period of time no greater than 7 days, during which time you must send us a completed booking form. If you fail to do so, we reserve the right to release your reserved place.
1.4 This agreement will come into force when we acknowledge receipt of your booking form and confirm the details of your course.
1.5 As per IANTD training philosophy, only training is purchased, not a right to qualification. Qualification remains the sole discretion of the instructor. While we list typical course length, additional diving may be required for you to meet the certification requirements. Any additional days training will be charged at our current daily training rate.
1.6 An IANTD Liability Release and Medical Questionnaire must be completed prior to commencement of ay training. If you answer yes to any questions on the Medical Questionnaire you may be required to submit a doctors medical or certificate of fitness to dive.
1.7 Additionally for rebreather courses you may be required to complete a manufactures liability releases and / or waiver.
2 Our Obligations
2.1 We warrant to provide our services with all the care and skill to be expected of a qualified and competent contractor.
2.2 We shall use our reasonable endeavours to carry out the training on the date advertised but it may be necessary in certain circumstances to change the date of a course. Certain courses may also carry a minimum number of participants in order to allow the course to go ahead. This information will be relayed to you at time of booking.
2.3 If the date of the course is changed by us, we will notify you in writing and you may either transfer your booking at no charge or we will offer a full refund of any fees paid.
2.4 If we are forced to cancel / change your course due to circumstances beyond our control (including but not limited to weather, boat cancellations, instructor illness) we will incur no liability. We will however do our best to accommodate your needs.
3 Your Obligations
3.1 Prior to, during the course and during certification of the course, you agree to
- provide us with all information that is reasonably requested by us
- Ensure all information provided is correct, accurate and up to date
- Behave at all times in a manner that is not disruptive to other delegates or our staff
- Take part in all necessary scenarios, exams and assessments necessary and / or as required for the course
3.2 We reserve the right to withhold certification if any requested information is not provided.
3.3 All training must be completed within 12 months of booking date. In addition, training must be completed within 3 months of the start of training.
3.4 Any equipment provided will be issued in full working order. Any loss or damage to such equipment will be charged for.
3.5 Rebreather courses where you do not own your own rebreather will be considered valid for 6 months. After this you will require a refresher course before taking delivery of a rebreather from us or pursuing further courses, unless significant experience can be shown of rebreather diving during that period.
4 Payment Terms
4.1 When we confirm your booking, we will send you an invoice for your course. Unless otherwise agreed, we usually ask for a deposit on booking with the balance payable on comment of the training.
4.2 Unless otherwise agreed, you will not be admitted onto the training if full cleared payment has not been received prior to the start date. In such cases, the full course costs remain payable.
4.3 Payments can be made via BACs or cheque.
4.4 Unless otherwise agreed, we may withhold joining instructions if full cleared payment has not been received
4.5 Should payment remain outstanding, we reserve the right to withhold any certifications.
4.6 Any payments made by cheque that are not honoured will be subject to a handling charge for £20 per incident.
5 Cancellations & Transfers
5.1 Please let us know as soon as possible should you need to cancel your course with us. We will endeavour to work with you to transfer or reschedule your booking, but reserve the right apply the following fees:
- More than 4 weeks before start date: Full Refund
- Between 2 and 4 weeks before start date: 50% of amount charged
- Between 2 weeks and 3 days before start date: 90% of amount charged
- Less than 3 days before start date: 100% of amount charged
5.3 Transfers / Rescheduling
- More than 3 weeks before start date: No Transfer charges
- Less than 3 weeks before start date: a £50 or 25% (whichever is the lesser amount) Transfer charge applies
6 Late Arrivals / Missing Sessions / Non-attendance
6.1 Many of our courses carry a required attendance and contact time in order to be eligible for certification. If you arrive late for a session or miss a session then we reserve the right to refuse to accept you for the remainder of the training. If this is the case, the full course fee remains payable.
6.2 If you are running late for a course, please contact us as soon as possible as we may be able to work around small delays.
6.3 If you do not attend a course that you are booked on and have not previously informed us then the full course fee remains payable.
7 Eligibility & Requalification
7.1 It is your responsibility to ensure that you are free from any condition which would affect their capability to undertake their chosen course. We welcome students with disabilities, but it remains your responsibility to ensure that you will be able to complete the required syllabus to be eligible for qualification.
7.2 It is your responsibility to ensure that you have the aptitude and ability to cope with an intense course of study and practical activity
7.3 Specific courses have prerequisites. Please see relevant course information or contact us for more information. We will require proof of these prerequisites during the time of booking.
8 Confidentiality & Data Protection
8.1 Any information of a confidential nature disclosed to us prior to or during the course will remain as such and not disclosed to any other body unless required by Law.
8.2 Each party undertakes to comply at all times with the General Data Protection Regulation (GDPR), or any subsequent act. Please see our separate Data Protection policy.
9 Intellectual Property
9.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the materials used during the course. All these intellectual property rights are reserved.
10.1 Nothing in this contract excludes or limits or attempts to exclude or limit the liability of either party for death or personal injury caused as a result of its negligence, or for fraudulent misrepresentation; or in respect of the implied warranties contained in the Supply of Goods and Services Act 1982.
10.2 Subject to the above clause, We will be under no liability to the Purchaser whatsoever (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused.
10.3 Subject the above clauses, our aggregate liability under this Agreement (whether in contract, tort (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused will be limited to the amount paid for the Services concerned.
10.4 Any demand notices or communication may be given by hand or sent by first class prepaid post and shall be deemed to have been duly served if delivered by hand when left at the address of the other party; if given or made by prepaid first class post, 48 hours after being posted (excluding Saturday, Sunday and public holidays);
10.5 Any notices sent by you to us shall be sent to our addresses as outlined on our booking form.
10.6 Neither party are not entitled to assign or transfer any of your rights or obligations under this contract.
10.7 Each party shall observe and abide by and shall require it’s subcontractor to observe and abide by all laws, regulations and bylaws as may apply.
10.8 This contract shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts.
10.9 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
10.10 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
10.11 We may revise these terms and conditions from time-to-time. Please check this regularly to ensure you are familiar with the current version.
11. On-Line Booking Requests
11.1 Requests can be made on line to reserve a place on some of our courses by completing the necessary details in our on-line booking form.
11.2 Once a form is completed and received by us, we will hold a space on your chosen course for 10 days (inc. weekends). During this time we will confirm your eligibility to complete the course and send you an invoice.
11.3 Once your invoice has been paid, your place on the course will be confirmed and accepted by us. Joining instructions will be despatched prior to the start of the course.
11.4 We reserve the right to move, postpone or cancel courses that do not meet the minimum number of attendees, although we will do everything in our power to ensure that you get your course in as timely manor as possible.
11.5 We go to the best of our ability to ensure that the information presented in this website is correct. However occasionally we make mistakes, therefore any advice or recommendation you may receive from this website is followed or acted on entirely at your own risk.
11.6 We reserve the right to amend or change the content of this website (inc. advertised prices) at any time, without prior notice.
11.7 Any prices quoted or dates displayed are correct at time of press but do not offer a contract of sale. Please get in touch with us to confirm training prices and availability. We can often give a better price than that listed!
11.8 Comment Policy – While we value your contribution to our topics, we reserve the right to enforce the following policy on comments. Keep on topic: All comments should be relevant to the article posted. No Keywords in Names: Please use your own name or derivative off when leaving a comment. Language: Please keep all comments in English and suitable for all the family. Attacks and / or complaints: If you have a complaint against ourselves, or another user of this site, please get in touch with us directly. Editors rights: We reserve the right to alter, amend, remove or delete any comments for any reason, regardless of whether they meet the above criteria or not