To ensure that you receive the best possible service, we operates the following terms and conditions.

We work closely with a number of other facilities and instructors to ensure that we can provide you the best possible training. This ensures that we can offer the full range of courses available, and in suitable time frames.

Please find below links to our Terms & Conditionals, along with other supporting documentation.

If you encounter any problems, are unhappy, or just wish to gain further information, please contact us first.  We will always endeavour to work with you to resolve any problems to the best of our ability.

  1. Privacy Policy
  2. Full Booking Terms and Conditions

As a quick reference, the most commonly requested details are summarised below.
Please see the full terms and conditions as linked above.

Booking Process

Once you have decided on your chosen course, please get in touch to check availability, pricing and further details.  We will send you out a booking form to complete, and then confirm your course after we have received the booking form.

Payment Terms

Unless otherwise arranged, payment will be due at time of booking.  If we have agreed additional terms with you, then payment will be due either 2 weeks before the start of the course or immediately prior to the course starting, whichever is sooner.

Cancellation Policy

The sooner you can let us know if you need to cancel or reschedule the better.  We will always work with you to try and re-arrange courses but we do reserve the right to apply the following fees:


Notice GivenCharges
More than 4 weeks before start dateFull Refund / No Charges
Between 2 – 4 weeks before start date50% of Course Fee
Between 2 weeks and 3 days before start date90% of Course Fee
Less than 3 days before start date100% of amount charged

Transfers / Reschedules:

Notice GivenCharges
More than 3 weeks before start dateNo Transfer charges
Less than 3 weeks before start datea £50 or 25% (whichever is the lesser amount) Transfer charge applies