Please find below links to our Terms & Conditionals, along with other supporting documentation.
If you encounter any problems, are unhappy, or just wish to gain further information, please contact us first. We will always endeavour to work with you to resolve any problems to the best of our ability.
As a quick reference, the most commonly requested details are summarised below.
Please see the full terms and conditions as linked above.
Booking Process
Once you have decided on your chosen course, please get in touch to check availability, pricing and further details. We will send you out a booking form to complete, and then confirm your course after we have received the booking form.
Payment Terms
Unless otherwise arranged, payment will be due at time of booking. If we have agreed additional terms with you, then payment will be due either 2 weeks before the start of the course or immediately prior to the course starting, whichever is sooner.
Cancellation Policy
The sooner you can let us know if you need to cancel or reschedule the better. We will always work with you to try and re-arrange courses but we do reserve the right to apply the following fees:
Cancellations:
| Notice Given | Charges |
|---|---|
| More than 4 weeks before start date | Full Refund / No Charges |
| Between 2 – 4 weeks before start date | 50% of Course Fee |
| Between 2 weeks and 3 days before start date | 90% of Course Fee |
| Less than 3 days before start date | 100% of amount charged |
Transfers / Reschedules:
| Notice Given | Charges |
|---|---|
| More than 3 weeks before start date | No Transfer charges |
| Less than 3 weeks before start date | a £50 or 25% (whichever is the lesser amount) Transfer charge applies |